You can request a return within 60 days of receiving your order. To qualify for a standard return, the product must be:. Email support@fifthray.co.uk with your order number and the reason for your return. If your return is accepted, we will send you

<p id="isPasted">You can request a return within 60 days of receiving your order.</p><p>To qualify for a standard return, the product must be:</p><ul><li>Unopened and unused</li><li>In its original packaging</li><li>In the same condition in which you received it</li><li>Returned with your receipt or proof of purchase</li></ul><h2 id="starting-your-return">Starting your return</h2><p>Email <a href="mailto:support@fifthray.co.uk">support@fifthray.co.uk</a> with your order number and the reason for your return.</p><p>If your return is accepted, we will send you a return shipping label and instructions explaining where and how to send the product.</p><p>Do not send an item back before contacting us. Returns sent without prior approval will not be accepted.</p><h2 id="refund-for-your-return">Refund for your return</h2><p>We will contact you once your return has been received and inspected.</p><p>If the refund is approved, it will be sent to your original payment method within 10 business days. Your bank or card provider may need additional time to show the payment in your account.</p><p>Contact <a href="mailto:support@fifthray.co.uk">support@fifthray.co.uk</a> if more than 15 business days have passed since your refund was approved.</p><h2 id="60-day-money-back-guarantee">60-Day Money-Back Guarantee</h2><p>The standard return policy above applies to unopened and unused products.</p><p>Our separate <a href="https://fifthray.co.uk/pages/money-back-guarantee">60-Day Money-Back Guarantee</a> protects eligible first-time purchases after you have tried Cosmic Hue consistently and are unhappy with the results.</p>

How do I make a return?

Yes. Every first-time purchase of Cosmic Hue is protected by our 60-Day Money-Back Guarantee. If you are unsatisfied with your first purchase of Cosmic Hue, you may be eligible for a refund. If you take Cosmic Hue daily for 60 days and don't feel a p

<p id="isPasted">Yes. Every first-time purchase of Cosmic Hue is protected by our <a href="https://fifthray-support.gorgias.help/en-GB/what-is-your-money-back-guarantee-655394">60-Day Money-Back Guarantee</a>. If you are unsatisfied with your first purchase of Cosmic Hue, you may be eligible for a refund.</p><h2 id="how-the-refund-works">How the refund works</h2><p>If you take Cosmic Hue daily for 60 days and don&apos;t feel a positive difference in your digestion, energy, or wellbeing, we&apos;ll refund your purchase.</p><p>Simply email us at <a href="mailto:support@fifthray.co.uk">support@fifthray.co.uk</a> with your order details, and we&apos;ll help you.</p><h2 id="what-is-covered-by-the-guarantee">What is covered by the guarantee?</h2><p>Our guarantee covers:</p><ul><li>First-time purchases only</li><li>60 days of consistent daily use (one serving per day)</li><li>All product formats (subscriptions and bundles)</li></ul><p>All orders beyond your first purchase are not eligible for refunds.</p><h2 id="need-more-assistance">Need more assistance?</h2><p>Have questions about your eligibility or the refund process?</p><p>Contact us at <a href="mailto:support@fifthray.co.uk">support@fifthray.co.uk</a> and we&apos;ll respond as soon as possible.</p>

Do you offer refunds?

This link can be provided to the customer: https://fifthray.co.uk/pages/money-back-guarantee. We built Cosmic Hue to help you feel lighter, clearer, and more balanced. We want you to experience that with complete confidence. Most customers start feel

<p>This link can be provided to the customer:&#xA0;<a data-fr-linked="true" href="https://fifthray.co.uk/pages/money-back-guarantee" id="isPasted">https://fifthray.co.uk/pages/money-back-guarantee</a></p><p id="isPasted">We built Cosmic Hue to help you feel lighter, clearer, and more balanced. We want you to experience that with complete confidence.</p><p>Most customers start feeling results within 2-4 weeks, with deeper benefits coming from consistent use over 90 days. That&apos;s why every first-time purchase is protected by our 60-Day Money-Back Guarantee.</p><h2 id="what-is-covered-by-the-guarantee">What is covered by the guarantee?</h2><p>Drink Cosmic Hue daily for 60 days (one serving per day). If you don&apos;t feel a positive difference in your digestion, energy, or overall wellbeing, we&apos;ll make it right.</p><p>Simply email our team at <a href="mailto:support@fifthray.co.uk">support@fifthray.co.uk</a> and we&apos;ll guide you through a quick review with our Nutrition Team. Once confirmed, we&apos;ll refund you promptly. No hoops. No hassle. Just honesty.</p><h2 id="how-it-works-for-subscriptions">How it works for subscriptions</h2><p>Your first 60 days are fully protected. If you&apos;re on a monthly subscription (1 bag per month), simply stay subscribed for 2 consecutive months.</p><p>If you don&apos;t feel a difference after finishing your second bag, email us and we&apos;ll refund the payments for your first two deliveries in full.</p><p>After the 60-day period, standard subscription and cancellation terms apply. You can pause, skip or cancel anytime through your account.</p><h2 id="how-it-works-for-bundles">How it works for bundles</h2><p>2-month bundle:&#xA0;Full refund of your purchase price.</p><p>3-month bundle:&#xA0;Return the unopened 3rd bag to our returns address (we&apos;ll send details). Once received in resalable condition, we&apos;ll refund your full purchase.</p><h2 id="taste-adjustments">Taste adjustments</h2><p>Everyone&apos;s taste palate is different. If you find Cosmic Hue too strong or earthy, our team can help you adjust it. Try adding lemon, honey or mint for a smoother taste. Because we&apos;re focused on your results, taste preferences aren&apos;t covered under the guarantee.</p><h2 id="fair-use-policy">Fair use policy</h2><p>Our guarantee is designed for genuine customers who&apos;ve given Cosmic Hue an honest try. It&apos;s limited to one claim per customer and one claim per household.</p><p>We&apos;ll always act in good faith and we ask that you do too. If we spot repeated refund attempts from the same address, we reserve the right to decline. But in all normal cases, we&apos;ll refund quickly and respectfully.</p><h2 id="why-we-offer-this-guarantee">Why we offer this guarantee</h2><p>Because health transformations take trust and dedication. We stand behind Cosmic Hue completely, and we never want fear or doubt to stop you from starting.</p><p>Try it for 60 days, feel the results, and if it&apos;s not for you, you lose nothing. That&apos;s our promise. Your health, our guarantee.</p><h2 id="got-more-questions">Got more questions?</h2><p>Email us at <a href="mailto:support@fifthray.co.uk">support@fifthray.co.uk</a> and we&apos;ll make it simple and straightforward.</p>

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